Terms & Conditions

1. Acceptance of Terms

By browsing this website, requesting a proposal, or engaging Creative IT Solutions for healthcare marketing, website development, search engine optimization, CRM deployment, WhatsApp automation, or cloud telephony services, you agree to be bound by these Terms and Conditions.

2. Scope of Services

Creative IT Solutions operates as an independent digital marketing agency and technology provider. Our deliverables include:

• Healthcare website design, landing page architecture, and technical maintenance.
• Digital advertising strategy and media management across Google Ads, Facebook, and Instagram.
• Search engine optimization (SEO) and Google Business Profile (GBP) local optimization.
• Healthcare CRM configuration, appointment management workflows, and enquiry tracking.
• Integration of WhatsApp Business API and cloud telephony systems for patient communication.
• Medical photography, video production, and patient education creative content.

3. Non-Medical Provider Status & Ethical Standards

Creative IT Solutions is a technology and marketing agency, not a medical clinic, hospital, diagnostic laboratory, or registered healthcare practitioner. We do not provide medical advice, diagnosis, triage, or clinical care. Healthcare providers engaging our services are solely responsible for verifying the medical accuracy of clinical content, physician credentials, treatment descriptions, and adherence to medical ethics guidelines established by the National Medical Commission (NMC) and respective state medical councils.

4. Advertising Budgets & Platform Policies

Third-party advertising spend (payable to Google, Meta, or telecom providers) is separate from agency management fees unless explicitly consolidated in an agreement. Advertising performance and approval are subject to third-party policies (e.g., Google Ads Healthcare Policy and Meta Personalized Advertising guidelines). While we employ industry best practices to maximize lead quality, we do not guarantee fixed patient volumes or specific clinical conversion rates.

5. Intellectual Property

All brand logos, text, graphics, and proprietary software interfaces presented on this website are the property of Creative IT Solutions. Mockup dashboards, simulated workflows, and sample campaign metrics displayed on this site are for illustrative demonstration purposes only.

6. Limitation of Liability

To the maximum extent permitted by Indian law, Creative IT Solutions shall not be liable for indirect, incidental, or consequential damages resulting from third-party advertising network downtime, algorithmic search ranking adjustments by search engines, telecom network outages, or client front-desk handling of patient inquiries.

7. Governing Law & Jurisdiction

These terms are governed by the laws of India. Any disputes arising from these terms or related service agreements shall be subject to the exclusive jurisdiction of the competent courts in India.

8. Contact Information